Armidale, NSW 2350

Counselling & Coaching in Armidale

Armidale is where Change Play is based, so it is the easiest place to see Diane Gray face to face. Sessions run from a private, closed consulting room — never a shared or open space — with the widest choice of appointment times of anywhere in the New England North West. As a university city, Armidale carries a particular mix: students a long way from home, academics and professionals under sustained pressure, families who have put down roots, and people who arrived for a few years and stayed for twenty. Change Play works across all of it.

In person & online
Home base
Session length
Full 60 minutes
Wait time
Usually days, not months

What Armidale clients come to Change Play for

  • University and school pressure — students, staff, and parents navigating academic stress and burnout
  • Professional and leadership coaching for people running businesses and teams in a small city
  • Family counselling where several generations live in the same town
  • Grief and loss support with continuity of care over months, not one-off appointments

How sessions work in Armidale

In person. Central Armidale, a short drive from the CBD and the University of New England, with off-street parking available. Exact room details are confirmed in your booking email once a time is locked in.

Online. Secure video sessions run through the Change Play client portal — no separate app, no software to install. All you need is a phone or laptop and somewhere private. Online sessions cost exactly the same as in-person ones and run for the same full 60 minutes.

Booking. Create a free account, store a card securely with Stripe, and choose a time from live availability. Payment is taken automatically when the session starts and a tax invoice is emailed to you. Cancel with 48 hours’ notice and there is no fee.

Fees for Armidale clients

Counselling — 60 min

$150 concession

$175
Coaching — 60 min

Packages reduce the per-session rate

$385
Discovery Call — 20 min

For new coaching clients

Free

All prices AUD incl. GST. No travel surcharge for Armidale. Full fees & policies

Armidale counselling questions

Do you offer in-person counselling in Armidale?

Central Armidale, a short drive from the CBD and the University of New England, with off-street parking available. Exact room details are confirmed in your booking email once a time is locked in. Every session — in person or online — costs the same and runs for a full 60 minutes.

How much does counselling cost in Armidale?

Counselling is $175 for a full 60-minute session, or $150 at the concession rate for eligible concession card and student ID holders. Coaching is $385 per 60-minute session, with 6- and 10-session packages available at a reduced per-session rate. All prices are in AUD and include GST. Travelling to Armidale costs you nothing extra — the fee is the same wherever the session happens.

How soon can I get an appointment?

Change Play is a private practice with no public waitlist, so appointments are usually available within days rather than months. You can see live availability and book yourself in through the client portal once you have created a free account.

Do I need a referral or a mental health care plan?

No. You can book directly with Change Play without a GP referral or a mental health care plan. Because Diane is a counsellor rather than a registered psychologist, sessions are not claimable through Medicare — some private health funds do provide a rebate for counselling, so it is worth checking your policy.

Will anyone in Armidale know I am seeing a counsellor?

No. Sessions are confidential and records are stored securely under the Privacy Act 1988 (Cth). In-person sessions always run in a private, closed room, and if Diane sees you in public she will not acknowledge you as a client unless you speak first.

Also serving nearby towns

Change Play Coaching and Counselling works across the New England North West and online right across Australia.